Call Center Operation
Call center operation is a crucial component for many businesses. Businesses to attain real success with effective customer care services use outsourced call center service to their benefit. Managed Outsource Solutions (MOS) offers comprehensive inbound and outbound call center outsourcing services to improve your business operations and efforts.
With the skilled workforce and innovative technologies, we are capable of handling call center services for small to medium-sized companies as well as large enterprises.
Your Outsourcing Partner for Call Center Operations
We work as an extension to your organization and provide all the needed assistance for its efficient functioning. We build a planned customer support program to generate a positive brand image among your customers. Your call center outsourcing projects are managed by personnel who are experts in their field.
- Professionally skilled customer service personnel
- Flexible platform to meet various client needs
- Effective customer interaction
- Increased service level for customers
- Customer queries are resolved in an efficient manner
- Enhance business revenue opportunities
- Better level of service at affordable cost
With an integrated infrastructure, MOS can handle both your inbound and outbound call center operation needs.
Inbound Call Center Services
- Customer Care Services
- Answering Service
- Order Taking Service
- Insurance Claim Processing Services
- Inquiry Handling
- Technical Support Services
- Toll-Free Services
- Help Desk Support
- Real-time Chat Support Services
Outbound Call Center Services
- Direct Marketing Campaigns
- Appointment Settings
- Market Research
- Technical Support
- Email Management Services
- Telephone/Web-based Business Development
- Voice Broadcast
- Product Promotion
Regardless of how simple or complex your needs are, our call center services can streamline your operation and make your business profitable. Our call center solutions ensure more satisfying customer experience, and can effectively reduce your overall operational costs. Call us at 1-800-670-2809, or send us an e-mail for more details regarding our call center support services.